Payments

What payment methods do you accept?

We accept credit cards through Stripe, Amazon Payments, and Bitcoin through Blockonomics.

Is my payment information secure?

Your payment will be processed by the payment gateway of your choice – Stripe, Amazon Payments, or Blockonomics. We do not have access nor do we store your credit card information.

Sales Tax

Why do I have to pay sales tax in Florida?

All Florida residents must pay Florida state sales tax unless you have a Florida state issued resale certificate. Contact us to submit a copy of your Florida resale certificate for the current year.

Do I have to pay sales tax outside of Florida?

On June 21, 2018, the United States Supreme Court ruled in South Dakota v. Wayfair, that states can require remote sellers to collect and remit sales or use tax on sales delivered to locations within their state regardless of the vendor’s physical presence.

Depending on your location, sales tax may or may not be collected based on whether your state’s specified threshold for remote sellers was reached by us. If your state’s remote seller’s threshold was reached, then sales tax will automatically be applied at check out. You’ll have a chance to review the total before submitting your order.

If you are a reseller and have a current year resale/use tax certificate for your state, please contact us.

Do I have to pay state sales tax if I am located outside of the US?

Our international customers will not be charge state sales taxes, however you will be responsible for any import duties, customs, VAT, local taxes, etc charges you may incur.

Shipping & Returns

How much is shipping in the United States?

US orders will be shipped via postal mail with tracking. Expedited shipping is available and can be added/calculated upon checkout. Expedited shipping refers to the shipping service only, not our order turnaround.

How much is international shipping?

International shipping cost will depend on the final destination. You are responsible for any import duties, customs, VAT, local taxes, etc charges you may incur. We are not responsible for any of the additional charges you might incur importing the package.

International orders will be shipped via USPS International Priority Mail. This method includes a tracking number and takes approximately 7 – 10 business days in transit. If your package is inspected by customs, it may prolong the transit time.

Please note:

We do not refund for lost, unclaimed, and undeliverable packages. We do not refund postage for lost, unclaimed, or undeliverable packages. If a package is returned as undeliverable/unclaimed, it is the customer’s responsibility to follow up with the postal carrier. Please verify your shipping address thoroughly before submitting your order.

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